How to cancel a Copa reservation?

Since Copa is a Latin American airline, there are regional rules. If you booked your ticket in Colombia, you have special rights to retract and withdraw from travel. You may cancel a Copa reservation on the website or by contacting their call center. Take a look how flyers from Colombia and Brazil may cancel Copa Airlines reservation.

·       Flyers from Colombia – You may cancel within 5 days of purchase (Right of Retraction) or up to 24 hours before departure (Right of Withdrawal), though the airline may retain 10% of the fare.

·       Flyers from Brazil – You can cancel within 24 hours of purchase if the flight is more than 7 days away for a full refund.

Third-party bookings may be cancelled by contacting the travel agency. A cancellation fee may be charged depending on the fare type purchased. Air1Network may be contacted on +1-844-414-9223 for details. Our Air1Network blog will offer you further details on how cancellation works on Copa Airlines.

Is my Copa Airlines ticket eligible for cancellation?

Whether or not your Copa ticket is eligible for cancellation will depend on the fare family. Irrespective of the fare type, you may cancel a ticket within 24 hours of purchase for a flight not less than 7 days away under Copa Airlines 24 Hour cancellation policy. Here are a few things you will find informative about your eligibility to cancel a ticket.

·       Tickets put on hold for 24 hours may be cancelled without any charges.

·       Economy Full and Business Full tickets are refundable. You may cancel them.

·       Economy Basic and Business Promo tickets can’t be cancelled.

·       Non-refundable tickets may not be cancelled. But according to Copa Airlines flight change policy, you may use it within 1 year by paying a charge. For details or assistance you may contact Air1Network or Copa Airlines on +1-844-414-9223 or +1-786-840-2672.

How will I get refund on Copa ticket?

After cancelling a ticket you’ll have to apply for a refund. A refund request form on Copa website may be filled up and submitted to apply for refund. Here are a few things you may find informative about Copa ticket refund.

·       Refund processing of fully refundable tickets may take up to 8 weeks - Under Copa Airlines refund policy, the refund is in original form of payment.

·       Non-refundable ticket may be used for travelling again - The ticket will remain valid for up to one year from the date of issue. For reusing them you will have to pay a charge.

·       Cancellation of flight or delay of at least 4 hours - You will be refunded in original form of payment. You will have to submit a refund request form.

What is the cancellation fee charged on Copa?

You may hold a reservation for up to 24 hours. If you cancel the reservation put on hold, no Copa Airlines cancellation fee is charged. Here are a few things you will find informative.

1.    Flyers from Brazil who make use of 24-hour free cancellation for flights not less than 7 days away do not have to pay charges.

2.    Flyers from Colombia may have to pay 10% of the ticket value and fuel charge if you use the right of withdrawal.

3.    Award bookings may require you to pay a charge of up to $150.

You may use 24-hour flexible cancellation only if you purchased directly on Copa Airlines website. Book and hold payments made on MyTrips may also be eligible for 24-hour flexible cancellation. However, purchases made through contact centers, city ticket offices or airport terminal offices are not be eligible. For details or assistance you may contact Air1Network or Copa Airlines on +1-844-414-9223 or +1-786-840-2672.